E-mail Confirmation You will receive an e-mail within 48 hours confirming that your web order has been received. Shipping date estimates will appear in your confirmed order e-mail.

Contact karencreationg@aol.com

 

FAQs

1. How to order from our website As you browse each of our item pages, you can choose items you wish to purchase by selecting item, filling in personalization and clicking the Add To Cart icon on the bottom of each page. When you're ready to check out, click the CHECKOUT icon (top left) and follow the easy instructions provided. If you wish to order by mail with a check or money order please click on order form at the (top left) of any page and follow the instructions. Please feel free to e-mail us anytime for help.

2. What payment options can I use when placing an order online? We accept the following payments online - Paypal, Mastercard, Visa, American Express, Discover and e-card. We accept mail in orders- check or money order payments, all mail in orders click on order form at the (top left) of any page and follow the instructions.

3. Can I order if I live outside the US? Yes, you could send an e-mail with your order to karen@karencreation.com, please include # number, description, personalization, quantity, price, name, address, city, zip and country and we will send an e-mail with a final shipping price.

4. How long will it take for me to receive my order. All USA orders take an estimate 4 to 8 business days. Outside USA orders depend upon the options you choose.

5. If I have something in mind that I want personalized on one of your products can I e-mail you. Yes, we will personalized most requests for our customers, just e-mail us and we will be happy to assist you.

6. If I have an event or birthday and I need my order sooner, can I e-mail you. Yes, you could have an order rushed, overnight or 3 day delivery. Just e-mail us and we will send a final shipping price.

8. If I'm giving my order as a gift can I ask that you don't put a receipt in the final shipping. Yes, you could request an order as a gift with no receipt and you can also request a gift card.

9. If I have an event or business promotion and I want to order in bulk does my price go down. Yes, just e-mail us with item and quantity and we will give you a final price.

10. I want my logo and business name on one of your products. Yes, you could have your logo, photo or name printed on any of our products. If you are unable to created your artwork, we can help design something just for you. If you have any question just e-mail us and we will be happy to assist you.

11. Wholesale Prices: Please e-mail us with item number, and quantity and we will send a final price.

12. Wholesale Blank Item Prices : Please e-mail us with item number, and quantity and we will send a final price.

13. Drop ship Program: Please contact us for further information.

14. I want something designed for a special event, promotion, family reunion, birthday, etc., can I e-mail you. Yes, we will try our best to design something to fit your request.

 

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